VARENZO / LEGAL

Shipping Policy

Last updated: October 13, 2026

Where We Ship

VARENZO currently ships within the United States only. International shipping is not yet available.

How Your Order Is Fulfilled

When you place an order, we order your piece from our supplier. When it arrives, we prepare it, pack it in VARENZO packaging, and ship it to you with tracking. VARENZO is your point of contact for every question about your order.

Shipping Cost & Delivery Time

Standard shipping is free on all U.S. orders. We ship your order within 21 days of purchase, and most orders arrive in approximately 2–4 weeks. These are estimates, not guaranteed delivery dates. Actual transit times can vary based on your location, carrier conditions, and other factors outside our control.

If We Cannot Ship On Time

If we learn that your order will not ship within the time stated above, we will email you before that date with a new expected ship date and let you know you may cancel your order for a full refund at no cost. If the new date is no more than 30 days later, we may treat a lack of reply as your agreement to wait. If the new date is more than 30 days later, or we cannot give a date, we will cancel and refund your order unless you tell us you still want it. If we cannot fill your order at all, we will cancel it and refund you. Refunds for cancelled orders go to your original payment method within 7 business days.

Ordering for a Holiday or Special Occasion

If you are ordering for a birthday, holiday, or other date-sensitive occasion, we recommend placing your order at least 5 weeks in advance. VARENZO cannot guarantee delivery by a specific date.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order ships. Tracking information may take some time to update after you receive this email.

Shipping Address

Please double check your shipping address at checkout. If you need to correct an address after placing your order, see the address correction terms in our Return & Refund Policy.

Lost Packages & Delivered-but-Missing Packages

If your package is lost in transit, or if tracking shows your order as delivered but you have not received it, please refer to the relevant sections of our Return & Refund Policy for the steps to take and how we can help.